Wholesale Terms
Thank you for considering Summer Mind for your store.
When you place an order with us, you agree to the following terms.
• First order minimum: CAD $150 / USD $150
• Reorder minimum: CAD $125 / USD $100
HOW TO PLACE AN ORDER
• To place an order, please email us a completed order form:
Fillable form
Print friendly form
We will send your invoice via email with a secure payment link when your order is ready to ship. The invoice we send to you will include shipping cost.
• You can also place an order with us through Faire.
PAYMENT
• A secure payment link will be sent via email when order is ready to ship. We accept major credit cards. You can make your payment securely through our website.
TURNAROUND TIME
• Once payment is received, we ship within 5 business days. In case any items you order are backordered, we will notify you with the expected in-stock date.
SHIPPING
• We will include shipping cost when we send you an invoice with a secure payment link. If you prefer to use a particular shipping carrier, please send us an email and we will be happy to arrange this for you.
DUTIES AND TAXES
• Please kindly note you are responsible for any duties, taxes and/or any other amounts payable in respect of the shipping of the products.
REFUNDS & RETURNS
• Please inspect all products immediately upon arrival. Kindly note that we do not offer refunds unless the products are faulty.
• If the products are faulty, we will apply a credit or refund for agreed products.
• We do not accept return of faulty products that have been used.
• The return of any faulty products will not be accepted without our prior consent and must be reported within 5 business days of receipt of your order. Products must be returned within 10 business days of receipt of your order.
FEEDBACK
• We love feedback! It helps us grow and improve Summer Mind so that we can be better for both our stockists and customers. Do not hesitate to reach out to us.